Terms & Conditions

Can I make a complaint?

Should you wish to complain about any level of our service or the products we offer, please feel free to e-mail us at clint@clintonbanbury.com or by telephoning the studio on 01789 773526 or 07971106628. We welcome any feedback you may wish to make and will try to use it to improve our service in the future.

What will happen if I am not satisfied with the goods I receive?

If you receive your order and you are not entirely happy with it, please telephone the studio on 01789 773526/07971 106628 within 7 days and we will endeavour to sort out any problem.

Do you send goods overseas?

We are happy to send goods overseas, but obviously this service will incur additional postage. Please contact us direct by emailing Zoë at clint@clintonbanbury.com for this information. Also, you may have to pay customs or VAT charges and a handling fee in your recieving country before you can claim your parcel. These charges will depend on the parcel destination and the value of the item.

How much will UK delivery cost?

A single delivery charge of £2 is applied to all UK deliveries.

How will my order be sent to me?

All UK goods are sent using Royal Mail.

When can I expect to receive my goods?

When an order is received, we do everything we can to despatch it within 10 working days, though very often it is delivered much sooner than this. We advise you allow 10 days in case we are away. If you urgently require your order, please let us know by telephoning 07971 106628 and we will endeavour to arrange express delivery to you. Additional charges may apply for express delivery.

What happens if the goods arrive and they are damaged?

We always package our prints so that they should withstand the stresses of delivery. However, in the unlikely event that your order is delivered damaged, we will replace your order upon receipt of the damaged print or prints. We will also refund your return postage costs. If your order is damaged during delivery, please telephone us as soon as possible, on 01789 773526 or 07971 106628 and send a photo of the damaged item to clint@clintonbanbury.com.

Can I order a print over the telephone?

Yes. Please telephone the studio on 01789 773526 or 07971 106628, between 9:00am and 6:00pm and we will be happy to take your order.

Can I pay by cheque for my order?

Yes. All cheques should be made payable to Clinton Banbury Design Associates and it should be noted that orders will not be sent out until your cheque has cleared. Should you wish to pay for goods using a cheque, please contact the studio either by e-mail at clint@clintonbanbury.com or by telephone on 01789 773526 or 07971 106628.

How will my order be packaged?

Prints are packaged in cellophane, an example of which can be seen below, with details about the artist on the reverse. The print is then despatched to you sandwiched between thick cardboard to prevent bending. Almost all our postage packaging is planet friendly or re-used and re-cycled

Is VAT Charged?

Yes we are VAT registered from 1st October 2023. VAT is charged on all products on our website at 20%. All prices include VAT.

What is your VAT number?

Our VAT Number is GB449 8734 37

Which methods of payment do you accept?

We accept payment by all the major credit and debit cards, including American Express.

Hand Coloured and Hand Made Silk Screen Prints - These are low edition prints, one of fifty perhaps where the black outline has been silkscreen printed by hand, and colour applied in watercolour. It is also signed, numbered and titled by Clint.

Hand Made Silk Screen Prints - Clint has worked from a preconceived original to produce a small series of handmade silk screened prints. They each have their own integrity and as such are not a reproduction. Prints are signed, numbered and titled by hand. The prints are limited to small editions; sometimes no more than twenty five copies are available.

Original Paintings - This means that Clint has drawn and painted the picture in its entirety. They are unique pieces.

Can I have my print personalised?

Yes any print you order can be personalised with a name or message of your choice. Alternatively if you would like to commission a completely new artwork, this can also be done and would make a special present for a special person. This would be a bespoke original painting, and would therefore be reflected in the price.

Can you explain the differences between the various sorts of artwork you sell?

Limited Edition Giclée Prints - The Giclée is a popular form of printing that allows for accurate reproduction of an original artwork. All our prints are light fast, Fine Art quality so the colours will still be as beautifully rich for years to come. They are signed and numbered by Clint.

Do you sell anything else apart from prints?

Yes. As well as prints, we also sell a selection of original artwork and products, which are featured on the shop drop down menu .

Do you sell frames for your prints?

We we do sell some frames online and when we do there will be an option on the store page to select one from a small selection of styles. Alternatively we are pleased to be able to recommend www.frithandcompany.co.uk, who offer a wide variety of frames.

What does Limited Edition mean?

Clint only prints a given number of each piece of artwork in a certain size. This edition size is listed in the information contained on the website when you click to view individual items. Each print is also clearly individually numbered by the artist in pencil on the bottom left or right hand side.

What is a secondary market print?

These are limited edition prints which have sold out and are no longer available through clintonbanbury.com. These prints can only be obtained from a private dealer.

What is the quality of your prints like?

Clinton Banbury prints are of the highest quality and are currently printed on a fine art textured paper, 225g/m² which is a close match to the Royal Watercolour Society paper which Clint normally works on. Each print is mounted in 2000 micron Daler mount board in a natural white colour.

Why does the price differ so much between an original painting and a limited edition print?

The price of Clint’s art reflects the amount of work and time which has to go into producing each item of artwork. A significantly larger amount of work and time goes into producing an original painting than a limited edition print and the prices we charge reflect this.

Can I reproduce or sell your prints on?

Our permission is needed to reproduce any of our images in any format. If you reproduce our images without organising a licensing agreement with us prior to the reproduction taking place, then this constitutes a breach of copyright. However if you have previously bought or been given a Clinton Banbury print which you no longer require and wish to sell it on EBay, then we don’t mind.

I want to stock your prints, how do I go about this?

If you would like to stock Clinton Banbury’s artwork, please e-mail us at clint@clintonbanbury.com or telephone the studio on 01789 773526 or 07971 106628 and we will be happy to tell you our trade terms and advise of your choice.